Web Operations Manager

Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for 40 years. Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems by building a complete range of services: from research and consulting to design and development, from system integration of leading vendor software solutions right up to application management, supporting clients step by step along their digital transformation journey. Fincons is a multinational with over 2,600 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium and the USA), but above all a Family Company where the founders play a strategic role with commitment and passion, grounding the company in the same principles of a united and caring family.

We firmly believe in the value of cooperation and in the contribution that every idea and intuition can bring. We believe that everyone's effort can make a difference. Transforming knowledge into a strategic resource is our company mission, and we pursue it with the help of our most strategic asset: our people.

Fincons is looking for a Web Operations Manager - AI

Task description :

• Support to end users in using generative AI tools

• Testing and analysing outputs from the AI by experimenting with different prompts

• Considering ethics, cultural sensitivity, fairness and bias involved with a prompt and the output it enables

• Embedding AI prompts into application and software for use in automating complex or repetitive tasks.

• Creation and management of collaborative sites, wiki and content management systems in general

• Guidance and support users in the usage of collaborative sites, wikis and CMS

• Creation and management of M365 services (Teams, OneDrive Business, PowerApps, PowerBI,etc.)

• Guidance and support users in the usage of relevant tools.

• Technical analysis of the business requirements in view of providing an adequate solution within the platforms available

• Implementation of solutions on existing technical platforms, including customisations required.

• Ensure coherence of the logical and physical structure of the collaboration spaces (confluence, sharepoint, CMS, M365/Teams, or within other custom Information systems)

• Frequent review of existing platform usage, correcting misalignments, while coordination with the space users.

• Writing administration and usage procedure manuals

• Participate and follow in corporate meetings and advances on the strategy and usage of these tools within the corporate environment.

• Participate in technical working groups, progress meetings and meetings with the users

Specific Expertise:

The proposed candidates should have the following specific expertise:

• Deep understanding of Large Language Models (LLM)

• Deep understanding of Natural Language Processing

• Experience in crafting prompts for popular LLMs (ChatGPT, Gemini, Llama ) to get desired outputs

• Experience in embedding AI prompts into application and software for use in automating complex or repetitive tasks.

• Good knowledge and experience in Python programming.

• Experience with AI/LLM librairies (e.g. LangChain, PyTorch )

• Proven conceptual understanding of content structuring, storage, access and presentation elements

• Experience with end-user guidance.

• Knowledge of business process analysis.

• Awareness of software development and service methodologies (e.g., Agile, ITIL)

• Knowledge and experience with Java development is an asset.

• Knowledge and experience with Sharepoint sites and its content is an asset.

• Knowledge and experience with Microsoft Teams and its content administration is an asset.

• Knowledge of Confluence wikis and its content administration is an asset

Knowledge of English (B2) is required

Office: Brussels - Belgium

modality of work: hybrid (2 days in office per week)

If interested, please apply!

Our personnel search is addressed to candidates of all genders.

The data will be processed and stored exclusively for the purposes of this or future selections, in compliance with the Federal Data Protection Law (LPD) and guaranteeing the rights referred to in art. 13 Legislative Decree 196/03 and EU regulation 679/2016 (GDPR)