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Senior Manager, Customer Success - Hybrid Leadership

Posted 4 hours 25 minutes ago by AQA Recruiting

Permanent
Full Time
Call Centre / Customer Service Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description

AQA is recruiting a Senior Manager Customer Success in Manchester to lead a large, client facing operation and shape the future of educational support across schools, colleges and learners. You will line manage around 50 permanent colleagues plus seasonal peers during peak periods, reporting to the Head of Customer Success.

This role demands authentic leadership, strategic thinking and a calm, decisive style to drive service excellence, develop leaders and balance customer, colleague and

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