Personal Lines Insurance Account Executive

Overview

Howden Ireland is delighted to have a vacancy as an Account Executive on a permanent basis for our Personal lines book of business. This role is part of the wider Personal Lines team and reports to the Team Leader and head of existing business. The successful Personal Lines Account Executive will primarily focus on managing policy renewals, ensuring client retention and satisfaction by providing tailored insurance solutions. The role may involve identifying and securing new business opportunities to expand the client base. Strong relationship management, negotiation, and sales skills are required to optimise client portfolios and drive business growth.

Responsibilities

• Maintain and strengthen relationships with existing clients, ensuring their needs are met and fostering long-term loyalty.
• Oversee the renewal process for personal lines insurance policies, including reviewing terms, negotiating renewals, and ensuring timely completion.
• Evaluate clients' risk profiles and provide expert advice on suitable insurance products and coverage options.
• Provide exceptional service by addressing client inquiries, resolving issues promptly, and ensuring a high level of client satisfaction.
• Ensure New Business/Renewal targets are achieved.
• Implement Company's Compliance and office procedures including New Business Development and Renewal Procedures document.
• Ensure that you are up-to-date with market practice and product availability, giving feedback to Management in relation to market issues, including pricing, service levels and product development.
• Where required, work with other teams within the Group to facilitate training, product development and to promote operational efficiencies.
• Attend client visits with Management as required.
• Adhere to Compliance as outlined in Handbook and Procedures Manual.

Qualifications

• Minimum of 1-3 years' experience in an insurance role.
• Minimum APA Personal Lines or Grandfathered with proof of up-to-date CPD.
• Excellent technical product knowledge and knowledge of personal lines insurance market.
• Proven track record of managing a portfolio of clients, particularly handling policy renewals and addressing client inquiries.
• Proficient in negotiating terms and conditions to achieve favorable outcomes for both clients and the company.
• Ability to build and maintain strong relationships with clients to ensure high levels of satisfaction and retention.

About Howden Ireland

Howden Ireland is part of Howden, the global insurance intermediary group, and has over 500 employees across 24 local offices advising clients on commercial, personal, health, life and pensions, and mortgage requirements.

What we offer

• A career that you define. At Howden, we value diversity - there is no one Howden type.
• Supportive culture focused on collaboration, development, and making a positive difference.
• Reasonable adjustments and accommodations to align roles with individual needs, including flexible hours or hybrid working where feasible.
• Note: Not all positions can accommodate changes to working hours or locations. Contact Recruitment Partner for more information.