Learning and Development Specialist

Human Resources & Organization Development

Under the general direction of the Supervisor, Organization Design & Development, the Learning & Development Specialist supports leadership and staff development through identification of training needs and the development, delivery, facilitation, and evaluation of learning opportunities for new and existing employees. This position is responsible for delivering and maintaining training programs that support the operational and strategic plans and priorities of the City.

We support the City's workforce across the full employee lifecycle by providing integrated services in payroll, compensation, benefits, occupational health and safety, labour relations, learning and development, recruitment and selection, HR systems and core HR administration. We enable effective hiring, safe and inclusive workplaces, continuous learning, and strong employee engagement to support employee success and organizational priorities.

What you'll do Operations: Implement and deliver a wide range of organizational development and learning services to enhance individual, team, and organizational performance, and build organizational capability

Design, develop, deliver and administer programs and initiatives in areas including corporate initiatives (performance management, leadership development, on-boarding, succession planning), team initiatives (change management, knowledge sharing, workshops, custom training solutions, standard operating procedures), job specific training and development (technical, soft skills, learning and development planning, coaching) and compliance training through the Learning Management System (LMS), King e-learning

Facilitate knowledge sharing throughout the organization by consulting with managers/staff to determine and establish learning objectives; Make recommendations to managers on the development of long-term planning for meeting training needs and work collaboratively with leaders and business units to design and develop learning curriculum in multiple modes of delivery, including e-learning, instructor led classes and blended learning

Work in consultation with leaders, staff, and departments to develop new and productive learning and development tools and approaches that satisfy staff and departmental priorities while ensuring all documentation and related training materials are accessible and in well suited and effective formats

Needs Assessment: Work with leaders and employees to assess learning and development needs and deliver and document learning opportunities that effectively support corporate objectives

Conduct needs assessments to determine emerging requirements for knowledge and skills training in response to new/changing policies/programs; Prepare or provide input to business cases for new/revised training programs

Conduct analysis of working environment and job functions (e.g. job tasks, business operational requirements, existing/emerging technologies) for training programs

Tracking and Measurement: Maintain training records to ensure compliance, leveraging system automation tools for effectiveness, efficiency and reporting

Develop and implement performance metrics, evaluation tools and methodologies to evaluate the success of training initiatives both in-class and online

Ensure corporate documentation, learning tools, and learning standards are consistent with corporate policies, guidelines, and practices

Communication: Communicate information and ideas clearly and concisely to individuals and/or groups while applying adult learning principles

Encourage diversity of input to understand root causes of challenges. Use active listening to understand others. Share perspectives and proactively share information to advance collaboration and knowledge sharing across the corporation

Subject Matter Expert: Serve as a learning and development subject matter expert, partnering with departments to help navigate, interpret, provide insights, and generate solutions

Other duties as assigned

University degree in Education, Human Resources, Organization Development or a related field

Experience working with learning management systems, e-learning authoring tools and HRMS systems are considered an asset

3-5 years related experience in Learning and Development, Instructional Design and facilitation of adult learning

Proven experience in the design, development, implementation and facilitation of executive programming

Experience working in a corporate environment providing training and documentation would be considered an asset

Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation.

Strong, effective customer service and interpersonal skills

Ability to work in a team environment and to function effectively with minimal supervision

Excellent facilitation skills as well as superior verbal and written communication skills

Demonstrated expertise in instructional design

Ability to effectively network and partner with stakeholders to become a trusted advisor

Knowledge of learning and documentation concepts, practices, and procedures

Proficient in the use of technology to facilitate learning

Excellent analytical, research, planning, coordination, project management and execution skills

Demonstrate integrity; adhere to professional standards, regulations and corporate policies and procedures (e.g. Code of Conduct)

Demonstrated commitment to continuous learning and improvement

Knowledge of industry trends and current learning technologies

Ability to communicate on an on-going basis with internal contacts including all levels of departmental and management as well as individual staff members

Ability to communicate on an on-going basis with a variety of external vendors, external partners (Utilities Kingston, Kingston Libraries, Kingston Police), external user communities and other municipalities

Required to obtain and maintain a satisfactory criminal record check

Why us? Join a team that's building more than a city - we're building a community where people thrive. At the City of Kingston, your work has real impact: safer streets, greener spaces, inclusive experiences, innovative transit, creative public spaces, and brighter futures for all.

We're more than just a municipal government - we're a team of problem-solvers, innovators, and community-builders who take pride in shaping the place we call home. As an employer, we're committed to your growth, your well-being, and creating an environment where every voice counts. Your career is more than a job - it's where your impact begins.

Why you'll love it here We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.

In addition, employees may enjoy access to:

• OMERS defined pension plan
• Employee wellness and assistance programs and resources
• Ongoing training and education opportunities
• Corporate perks such as discounted transit and fitness passes
• Learning & development resources and networks
• Relocation assistance and local resources

Why us? Join a team that's building more than a city - we're building a community where people thrive. At the City of Kingston, your work has real impact: safer streets, greener spaces, inclusive experiences, innovative transit, creative public spaces, and brighter futures for all.

We're more than just a municipal government - we're a team of problem-solvers, innovators, and community-builders who take pride in shaping the place we call home. As an employer, we're committed to your growth, your well-being, and creating an environment where every voice counts. Your career is more than a job - it's where your impact begins.

Why you'll love it here We provide our employees with a comprehensive and competitive total rewards package, which may include extended health coverage, travel and life insurance, and long-term disability. Specific benefits can vary depending on your role and terms of employment.

In addition, employees may enjoy access to:

• OMERS defined pension plan
• Vacation entitlements
• Employee wellness and assistance programs and resources
• Ongoing training and education opportunities
• Flexible work arrangements
• Corporate perks such as discounted transit and fitness passes
• Learning & development resources and networks
• Relocation assistance and local resources

Our commitment The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.

Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.

Learn more about the City's reconciliation initiatives .

Accommodations are available at all stages of the recruitment and selection process to support a barrier-free experience for all candidates in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations, please let us know. For more information, you can contact us at .

Thank you to everyone who applies. While we value each application, only those advancing in the recruitment process will be contacted . click apply for full job details