Learning & Development Manager

We are looking for an experienced Learning & Development Manager to lead, shape and deliver our firmwide L&D strategy. This key role within our HR team will design and embed high quality learning solutions that support our people at every stage of their careers.

Reporting to the Head of HR, you will work closely with Line Managers, Department Heads and senior stakeholders to ensure our L&D offering is aligned with business priorities and drives performance across the firm.

Key Responsibilities

• Design, structure and manage the firm's L&D provision as a proactive, high impact support function.
• Lead the development and ongoing management of the LMS (or equivalent), ensuring structured, accessible training for all colleagues.
• Maintain accurate training records, LMS data and governance processes.
• Manage the L&D budget and Apprenticeship Levy, providing regular updates to the Head of HR.
• Conduct detailed learning needs analyses and create rolling training plans for firmwide, departmental and individual development.
• Build strong relationships with key stakeholders across the business.
• Design, deliver and evaluate L&D initiatives using modern, engaging and technology enhanced methods, including digital learning content.
• Collate and analyse data to produce insightful reports, including Board level reporting.
• Manage relationships with external L&D suppliers and partners.
• Promote a culture of continuous learning across the organisation.
• Support firmwide HR projects such as Investors in People, Best Companies and internal events.
• Contribute to recruitment and development activity.
• Ensure effective training support is in place to help solicitors meet SRA competence requirements.

Essential Experience

• Excellent written and verbal communication skills.
• Proven ability to scope, design and deliver L&D programmes at all levels.
• Background in the legal or wider professional services sector.
• Strong project management experience.
• Experience operating at middle management level.
• Leadership and line management development experience.
• Experience delivering large scale change programmes.

Desirable Experience

• Business coaching experience.
• Strong relationship management skills.
• Knowledge of SRA solicitor competencies and qualification routes.
• Experience implementing or managing an L&D software platform.

Qualifications & Technical Skills

• CIPD Level 5 (or above) or equivalent qualification.
• Fully competent in Microsoft Office.

Behavioural Competencies

• Self starter with the ability to work independently.
• Confident public speaker.
• Willingness to travel as required.
• Full UK driving licence and access to a vehicle.

Benefits

• Hybrid working policy
• Employee bonus scheme and annual pay review
• Medicash health benefits cash plan and Employee Assistance Programme (EAP)
• Increasing holiday entitlement with length of service
• Paid time off for voluntary work (2 days per year)
• Free conveyancing for the purchase/sale of your primary residence
• Free individual or mirror Wills
• Employee referral scheme
• Biannual promotion and salary uplift application process
• Regular social events, including our annual Christmas party and staff recognition awards

Why Join Us?

• Be part of an award winning, people focused firm.
• Work alongside recognised experts in the field.
• Enjoy a supportive culture that invests in development and wellbeing.
• Flexible working arrangements to suit your lifestyle.
• Opportunity to make a real impact in a growing team.