Hybrid Product Support Engineer - Elevate Database Tools

A leading software company in Cambridge is looking for a Product Support Engineer. You'll be the first contact for customers seeking assistance with tools, providing troubleshooting and guidance. Collaborate closely with various teams to ensure customer insights influence future developments. An ideal candidate has experience in a technical environment and a passion for customer service, with knowledge of Windows/Linux systems. A hybrid working model is offered with a salary range of £35,000 - £45,000.