HR Partner (ER/Policy)

HR Partner (ER/Policy)

Reports to: HR Partner Lead - UKI & Nordics

Location: London - Heathrow

Contract Type: (1 Year fixed Term)

Introduction to role

Vanderlande is the global market leader in automation systems and solutions for customers within the Airports, Parcel & Warehousing sectors striving to improve the competitiveness of our customers through Value Added logistic process automation. If you are passionate about creating great employee experience, People Services is the place for you! This role is central to maintaining a cohesive and positive working environment within the HR team, so being hands on and ready to help with whatever comes up is essential. This is a great opportunity for any individual who wants to make a direct impact on people and culture.

Role Responsibilities Employee Relations Case Management

• Own and manage a high-volume and complex ER caseload end to end, including disciplinary, grievance, performance, absence, and other employee matters
• Lead fair, thorough, and legally compliant investigations, producing clear findings and outcome recommendations
• Provide practical, risk based advice and direction to managers, enabling confident and timely decision making
• Ensure cases are managed consistently and resolved within appropriate timeframes
• Maintain accurate, detailed, and audit ready case documentation
• Identify trends and root causes within ER activity and recommend proactive solutions

Policy Development & Documentation

• Lead the drafting, review, and implementation of employment policies, ensuring alignment with UK employment legislation and best practice
• Develop and maintain a suite of supporting documentation, including: Manager guidance documents, Step by step process flows, Template letters (e.g., invitations, outcomes, warnings), Manager scripts and conversation guides
• Ensure all materials are clear, practical, and user friendly, driving consistency in application
• Regularly review and update policies and materials based on: legislative changes, ER case trends, feedback from managers and stakeholders

Manager Capability & Training

• Design, develop, and deliver a structured ER and policy training programme for managers across the business
• Lead the end to end rollout of training, including content creation, delivery (virtual and face to face) & valuation of effectiveness
• Equip managers to confidently handle: disciplinary and grievance processes; absence and performance management; complex and sensitive employee situations

Other responsibilities

• Monitor and analyse ER trends and provide data driven insights and recommendations
• Proactively identify opportunities to reduce risk and improve people management practices
• Ensure all ER and policy activity aligns with legal requirements and organisational standards
• Contribute to wider HR initiatives and projects to support the delivery of an integrated HR service

Role Qualification and Skills

• Strong working knowledge of UK employment law, policies, and best practice
• Proven experience managing a high volume ER caseload independently
• Demonstrable experience in drafting employment policies and ER documentation
• Experience creating manager toolkits, templates, letters, and guidance materials
• Proven ability to design and deliver manager training programmes at scale
• Ability to translate complex legal requirements into clear, practical guidance
• Strong judgement with the ability to provide balanced, risk based advice
• Highly organised with the ability to manage competing priorities autonomously
• Strong stakeholder management and influencing skills across all levels
• Ideally CIPD qualified (or equivalent experience)
• Experience working with trade unions is beneficial but not essential

What we offer

• 28 days of annual leave (excluding public holidays)
• Aviva Medical Cover
• YuLife - Wellbeing membership with fast access to