HR Operations Partner (FTC)

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment .

About The Role:

Working Days: Monday to Friday office hours at the requirement of the client.

This role is being offered on a fixed term contract to July 2026

To partner key operational stakeholders to deliver in person HR support for managers and leaders. To provide training initiatives to drive up the people management capability within the contract, both online and in person. To support the Head of HR and other Public Sector HR Operations Partners with HR projects and the delivery of the business unit people strategy.

As part of your role, your key responsibilities will include, but are not limited to:

• Design and deliver face to face and e-learning on HR topics to managers within the contract
• Support the HR Advisory team with 'in person' HR support for high risk cases and act as a point of escalation where HR processes are not adhering to process or taking too long to complete
• Design and deliver HR processes within the contract to ensure the end to end colleague lifecycle is positive and efficient
• Support the contract senior management team in driving a collaborative, professional, harmonious culture consistent with the values of OCS, and those of the client
• Support the Head of HR with HR projects such as driving improvement in colleague turnover, colleague engagement initiatives, talent and succession planning and workforce management
• Deliver bespoke HR support to contract, supporting the Partnership Director with their people agenda
• Support the business with high profile change projects as directed by the Head of HR or Partnership Director
• Keep up to date with legislative changes to ensure guidance to managers and leaders is safe and compliant
• Attend all contract leadership meetings and Public FM HR team meetings to deliver appropriate HR support and act as a conduit to the central HR function where issues or queries arise. Take responsibility for actions resulting from these meetings
• Act as a role model for other colleagues by living the OCS TRUE values and those of the client, calling out inappropriate or irresponsible behaviour and ensuring the correct processes are adhered to at all times to promote fairness and equality.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• An enhanced DBS will be completed for the successful candidate.
• Minimum L5 CIPD or working towards/ prepared to work towards
• Experience advising on complex ER matters in a fast paced, low margin business
• Experience of designing and delivering HR training to managers and leaders
• Experience of creating a skills gap analysis and designing/ delivering training initiatives to close that skills gap
• Experience of working in a unionised environment
• Experience of large scale TUPE mobilisations and demobilisations
• Stakeholder management experience; working with managers and leaders at all levels to deliver safe, compliant and dynamic HR processes.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.