Dutch-Speaking Customer Support Specialist for Truck Tolling Client - Porto, Portugal

Do you want to work in customer support and be part of an international project in Porto? Our client is looking for Dutch-speaking professionals to join a multilingual team supporting a new tolling system in the Netherlands.

Join a dynamic customer service project assisting drivers and logistics companies via phone, email, and chat. Benefit from a relocation package including accommodation, a competitive monthly salary, and a signing bonus while building your international career.

About the company

Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.

What will you do?

• Being the point of contact for trucks of minimum 3.5 tons
• Answering directly to drivers, transport and logistics companies
• Supporting customers via phone, email, and chat
• Clarifying questions related to roads across the Netherlands
• Assisting with registration, onboard unit orders, and payments
• Ensuring revenue collection
• Handling debt communication
• Supporting service sales when applicable
• Providing accurate, efficient, and empathetic customer support
• Contributing to the achievement of project objectives

Candidate profile

• Fluent in Dutch and English (C1 level)
• Strong communication skills
• Customer-oriented mindset
• Ability to handle multiple tasks in a fast-paced environment
• Team player with a proactive attitude

Employer offers

• Competitive salary of €1,463 gross/month
• Accommodation included
• Signing bonus of €1,500 (for candidates starting on 13/04)
• International and multicultural work environment
• Career development opportunities
• Full training provided
• Modern office facilities

About Porto

The second-largest city in Portugal offers an authentic and traditional atmosphere with charming neighborhoods and a vibrant cultural scene. Located along the Douro River, Porto is known for its architecture, gastronomy, and world-famous wine. With lively nightlife, affordable living, and a welcoming community, it is an ideal destination to live and work abroad.

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,000 candidates secure their dream jobs.