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Director of Operations
Posted 13 days 14 hours ago by ITAC Solutions
Permanent
Not Specified
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Make a direct impact on the lives of patients and caregivers while leading a dedicated, mission-driven team. This is a unique opportunity to shape the growth, strategy, and success of a well-established company serving the Birmingham community.
Benefits & Extras:
- Opportunity to lead a respected agency with a 10+ year footprint in the local healthcare market
- Autonomy to lead strategy, operations, and market expansion initiatives
- Highly visible leadership role reporting directly to ownership
- Supportive, tight-knit team culture with meaningful work and community connection
Compensation: $80,000 - $120,000 DOE + 10-30% bonus potential based on operational and financial performance
What You'll Be Doing:
- Direct daily agency operations including compliance, staff performance, and quality of care
- Lead business development efforts and drive local market growth
- Manage P&L, budget performance, and financial goals
- Provide leadership and mentorship to clinical and office staff (30-50 caregivers, 3 office team members)
- Ensure staffing, scheduling, and client relationships are optimized
- Serve as the communication bridge between ownership and agency staff
- Build customer loyalty while identifying and acting on opportunities for expansion
What You'll Need to Be Considered:
- Prior leadership experience in a home healthcare or health services environment
- Background in health service administration or related education/training
- Experience managing both operations and business development within a small business structure
- Proven success in team development and staff engagement
- Ability to thrive in a hybrid role with both strategic and hands-on responsibilities
- Strong working knowledge of healthcare compliance standards and local market dynamics
Apply Now!
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ITAC Solutions
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