Director of Operations

Posted 13 days 13 hours ago by ITAC Solutions

Permanent
Not Specified
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description

Make a direct impact on the lives of patients and caregivers while leading a dedicated, mission-driven team. This is a unique opportunity to shape the growth, strategy, and success of a well-established company serving the Birmingham community.

Benefits & Extras:

  • Opportunity to lead a respected agency with a 10+ year footprint in the local healthcare market
  • Autonomy to lead strategy, operations, and market expansion initiatives
  • Highly visible leadership role reporting directly to ownership
  • Supportive, tight-knit team culture with meaningful work and community connection

Compensation: $80,000 - $120,000 DOE + 10-30% bonus potential based on operational and financial performance

What You'll Be Doing:

  • Direct daily agency operations including compliance, staff performance, and quality of care
  • Lead business development efforts and drive local market growth
  • Manage P&L, budget performance, and financial goals
  • Provide leadership and mentorship to clinical and office staff (30-50 caregivers, 3 office team members)
  • Ensure staffing, scheduling, and client relationships are optimized
  • Serve as the communication bridge between ownership and agency staff
  • Build customer loyalty while identifying and acting on opportunities for expansion

What You'll Need to Be Considered:

  • Prior leadership experience in a home healthcare or health services environment
  • Background in health service administration or related education/training
  • Experience managing both operations and business development within a small business structure
  • Proven success in team development and staff engagement
  • Ability to thrive in a hybrid role with both strategic and hands-on responsibilities
  • Strong working knowledge of healthcare compliance standards and local market dynamics

Apply Now!
INDCSV

  • firstName
  • lastName
  • Email Address
  • Phone Number
  • Attach Resume Accepted file types: pdf, doc, docx, Max. file size: 16 MB.