Customer Team Member

Location: 106 Dyke Road, Seven Dials, Brighton, BN1 3JD.

Pay: £13.04 per hour. Contract: 12 hours per week + regular overtime, part time 3 month temporary contract. Working pattern includes varied shifts: early mornings (store opening), afternoons, late evenings (store closing) with at least one weekend shift, to be discussed at interview.

As a Customer Team Member you'll be part of a friendly team dedicated to helping our customers. You'll provide great service on the tills and shop floor and perform a wide range of other tasks around the store such as re stocking shelves and cleaning spillages. You will work in our in store bakery.

Responsibilities

• Friendly and thoughtful service - put customers first in everything you do: respond to queries, champion Co op products and Membership, work in the in store bakery and endeavour to deliver a great shopping experience.
• Work together to make everyone's day better - support your store colleagues to solve problems for customers and members.
• Ensure the store is safe and legal - keep shelves stocked, and make sure prices, dates and temperatures are correct.
• Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community - get involved in all kinds of activities and events.

What you'll need

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Benefits

• 30% discount on all Co op products in store plus 10% discounts on all other brands.
• A pension scheme with up to 10% employer contributions.
• Stream's money management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle to work scheme.

Building an inclusive workplace

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.