Customer Team Member

Customer Team Member

Location: 7 The Centre High St, Polegate, BN26 6AQ

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part-time

Working pattern: 5:30 am - 12 pm, or 4 pm - 10:15 pm, across Sunday, Tuesday and Thursday. Role will include working in our in-store bakery.

You must be aged 18 or over to apply.

What you'll do

• Friendly and thoughtful service - put customers first in everything you do: respond to queries, champion Co op products and Membership, work in our in store bakery and do all you can to deliver a great shopping experience.
• Work together to make everyone's day better - support your store colleagues to solve problems for customers and members.
• Make sure the store is safe and legal - keep the shelves stocked and ensure prices, dates, and temperatures are correct.
• Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
• Support your local community - get involved in all kinds of activities and events.

This job would suit people who have

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

Why Co op?

• 30% discount on all Co op products in store plus 10% discount on other brands.
• A pension scheme with up to 10% employer contributions.
• Stream - a money management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part time colleagues).
• Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle to work scheme.

Building an inclusive workplace

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by inclusive policies and the ways we work.