Contracts Manager

• The opportunity to manage in a dynamic, fast-paced operation
• Work in a welcoming and supportive team

About Our Client

This organisation operates within the business services industry, specialising in facilities management solutions across the East Midlands. With a strong reputation for delivering tailored cleaning services, the company values operational excellence and client focus.

Job Description

The role of Contracts Manager will involve:

• Managing cleaning contracts to ensure services meet client expectations.
• Overseeing the performance of on-site cleaning teams, providing guidance and support.
• Conducting regular site visits to ensure quality standards are maintained.
• Handling client communications, addressing feedback and resolving any issues promptly.
• Monitoring budgets, wages and resources to optimise operational efficiency.
• Ensuring compliance with health and safety regulations within all cleaning operations.
• Recruiting, training, and managing cleaning staff as required.
• Preparing regular reports on contract performance and operational outcomes.
• Working hours will be on a split shift basis - a few hours AM then a few hours PM.

The Successful Applicant

A successful Contracts Manager should have:

• Experience in facilities management within the cleaning industry.
• Demonstrated ability to manage multiple sites and teams effectively.
• Knowledge of health and safety standards in cleaning operations.
• Strong communication, organisational and problem-solving skills.
• Proficiency in using reporting tools for operational monitoring.
• The ability to manage their own hours based on the contracts requirements.
• The willingness to travel between the various sites as per business requirements.
• A background managing cleaning teams in commercial, industrial, hotel or property and housing environments.

What's on Offer

The role of Contracts Manager benefits from:

• Competitive salary of £40,000 per annum.
• A work laptop and mobile phone.
• All business mileage paid (45p per mile).
• Pension scheme.
• Professional and supportive company culture.

This role in the East Midlands offers an exciting opportunity to advance your career in facilities management. Apply now to join a growing team in the business services industry!