Business Support Manager

This role

We are looking for a Business Support Manager to join our growing team. This will be someone who challenges what we do daily and thrives working in a fast paced environment with tight deadlines helping us build for the future.

What you'll be doing

• Overseeing and managing our business support team ensuring effective delivery of their core responsibilities with a high level of focus on running a dynamic, process driven and results orientated function.
• Undertaking line management duties including 1 2 1's and appraisals in line with our HR policies; leading, inspiring and developing individuals.
• Defining and embedding strong supportive processes which continuously contribute to innovation across all functions; working closely with all departments to support with the creation of relevant documentation i.e. policies, procedures and how to guides.
• Acting as a super user for internal systems, managing the set up and deactivation of user accounts and ensuring suitable permissions based on role requirements to drive efficiencies and supporting training delivery.
• Managing our ticketing system ensuring SLAs are met, distributing internal post/deliveries and hosting visitors.
• Working in partnership with the procurement team to oversee the tracking of all tools and equipment ensuring suitable and sustainable stock levels and managing the asset tracking and issuing processes.
• Overseeing the management of all travel and accommodation bookings, reporting on usage and escalations.
• Managing facilities at the head office, leading the agreements with third parties, acting as and managing the key holder procedures, and taking accountability of office maintenance and facility compliance checks including PAT testing.
• Managing all company IT equipment, maintaining suitable levels of stock, tracking allocation and asset tagging, organising repairs and/or replacements and supporting with IT technical issues as the core contact for our IT provider.
• Accountable for the company fleet, ensuring end to end compliance with all regulatory requirements (insurance, MOT, servicing, driver eligibility, incident management and vehicle safety), mitigating financial, legal and reputational risk to the business.
• Owning the allocation, utilisation, maintenance, cost control, driving efficiency, budget optimisation across fleet.
• Monitoring, analysing and reporting on driver behaviours, including tracker information, vehicle checks, PCNs, speeding and curfews etc.

When you join you will go through our top notch induction and onboarding process and have opportunities to develop further through our in house training academy.

Everyone belongs here at Sinewave

At Sinewave, we are proud to be an equal opportunities employer, dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. We know what it takes to change the world and that's why we review all applications impartially, ensuring decisions are based solely on merit, skills and potential. If you require any adjustments to support you through the application or interview process, please let us know-we're here to help.

Requirements

You'll have a proven track record of:

• Proficient in the use of productivity and collaboration software such as Microsoft Office, Microsoft Teams, SharePoint etc. across multiple platforms such as smartphones, tablets, laptops etc.
• Excellent communication, including ability to adapt communication styles and outstanding listening skills with ability to follow verbal and written instructions.
• Strong interpersonal skills with demonstrated ability to use own initiative as well as work collaboratively as part of a team.
• Strong team management.
• Excellent organisation and prioritisation skills.
• Good knowledge of workflow management systems, including but not limited to raising purchase orders, receipting goods and overall understanding of financial processes.
• Confident in producing and presenting reports.
• Willingness to support the development of direct reports.
• Good understanding of PPE, COSHH and risk assessing.

You'll be a successful Business Support Manager at Sinewave if you're

• Full UK driving licence (maximum of 3 points).
• Emergency First Aid at Work.
• Experience of leading a team.
• Experience in driving and developing systems to enhance business efficiencies and growth.
• Awareness of governance and security of IT assets and access controls.
• Experience of small to medium fleet management.
• Experience of managing or taking part in small and large scale projects.
• Compliance with all company policies, procedures and business ethics codes, including the anti bribery policy, while adhering to the Environmental and Quality Management System in alignment with ISO standards and the requirements of the NERS accreditation.

Benefits

So, let's talk about what's in it for you.

In return for everything you can bring, we can offer you an exciting place to work with a welcoming and friendly workforce. We are a fast growing, dynamic business and even as our team grows in number, maintaining our company culture is important to us. We want to keep the feeling of being part of a small business alive, no matter how big we get.

Whether you're based in the HQ in Swindon, field based, or working from home we have a lot to offer:

Along with a competitive salary and life assurance, we provide enhanced pension contributions matching 5% as standard.

• 25 days + Bank Holidays
  You can even buy or sell holiday allowance, giving you the flexibility to enjoy more time with family and friends.
• Private Medical
  We hope you'll never need it, but just in case. We offer a fully comprehensive medical scheme that can extend to your family as well.
• Sinewave Academy
  Our academy provides you with all of the tools and training needed to power your career.
• Sinewave Worx
  Our bespoke perks platform gets you discounts and cashback at loads of high street retailers. Our perks list is as impressive as the range of our EV solutions! Want to know more? Charge ahead and check out here.

Join us if you think this is the right role for you and you want to be a part of , we'd love to hear from you.