AV and PAVA Maintenance Engineer

Salary:
Competitive, dependent on experience

Location:
Various client sites across the UK

About the Role

We're looking for a reliable and detail-oriented AV and PAVA Maintenance Engineer to join our growing team. In this role, you'll take ownership of the ongoing support, fault finding, and preventative maintenance of installed AV / PAVA systems across a diverse range of sites - from sporting facilities and houses of worship to historical buildings and corporate environments.

This is a client-facing position requiring professionalism, clear communication, and a methodical approach to problem-solving.

Key Responsibilities

• Carry out routine preventative maintenance visits as part of planned maintenance contracts
• Respond to client service requests via email or phone, assess the issue, and coordinate on-site or remote support to resolve faults efficiently and professionally
• Diagnose and repair AV / PAVA system faults on-site or remotely
• Test and verify the performance of audio, video, and control systems
• Complete detailed service reports with recommendations for corrective actions
• Liaise with clients and end-users to ensure systems meet operational requirements
• Work with internal teams to source spare parts and equipment
• Maintain accurate records of equipment and service history
• Strong knowledge of installed AV systems, including amplifiers, mixers, DSPs, displays, cameras, livestreaming, projection, lighting, and control systems
• Experience using BSS Soundweb, QSYS, Yamaha MTX/MRX
• Competent use of DSP software to apply EQ, manage gain structure, and tune systems for speech and music reinforcement
• Ability to set up microphones, speakers, and playback systems with appropriate EQ and dynamics
• Understanding of Radio Microphone Licensing
• Familiarity with commissioning and testing Assisted Listening Systems (AFILS)
• Knowledge of networked AV systems
• Ability to read and interpret AV schematics and wiring diagrams
• Confident working independently on client sites
• Excellent fault-finding, diagnostic, and communication skills
• Full, clean UK driving licence
• Certified experience with Dante, Crestron, NDI, Extron, AMX, or similar AV platforms
• ECS/CSCS card
• IPAF and PASMA certification
• Membership of trade bodies such as ISCVE, CEDIA, or AVIXA
• Familiarity with standards such as BS5839, EN54, BS50849, BS EN 7827

Job Type: Full-time
Licence/Certification: Clean UK driving licence (required)
Work Authorisation: United Kingdom (required)
Work Location: On the road