Administration Officer - Compliance & Amenity

About the Role

The Administration Officer conducts internal reviews of parking infringement appeals, providing clear and detailed written responses outlining decisions made in accordance with council guidelines. The role manages end to end infringement processes and delivers administrative support within the Compliance and Amenity Department, ensuring a consistent, customer focused service for staff and members of the public.

What You'll Deliver

• Manage end to end infringement processes including providing detailed decision responses using Council guidelines;
• Maintain accurate electronic records using Council's records management system (currently HPE Content Manager);
• Contribute to the team by developing and utilising effective communication lines with other team members and providing support to others as needed to ensure cohesion and consistency in approach.

What You'll Bring

• Completion of post secondary training/qualification in administration;
• Knowledge of the relevant legislation and prior experience reviewing parking infringements appeals is desirable.

Benefits of Working at Kingston

• Hybrid work options - average 2 days working from home (or pro rata);
• Flexible work options, including remote and work flexible hours;
• Yearly annual leave loading payment of 17.5% of base salary (excludes casual staff, sessional staff and Senior Officers);
• Learning and development opportunities through professional development programs;
• Access to accrued day off every four weeks (Full time employees only);
• Salary packaging;
• Purchase leave options;
• Career development opportunities;
• Study/development assistance;
• Discounted gym memberships;
• 16 weeks paid parental leave for both primary and partner carers;
• Employee Assistance Programs (EAP);
• Social club events;
• Close to public transport;
• Free onsite parking.

Equal Opportunity

Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.

To be considered for this role, applicants must have the legal right to work in Australia.