People Advisor

ThePeople and Culture team have a new opportunity for a People Advisor to join theHospice and support the delivery of our new Strategy and People Plan and to create a great place to work.

The post reports to the Head of OD, Inclusion and Engagement and the key focus of the role will be to support our Finance and Resources Directorate and get involved in People projects and initiatives.

The role will support and coach managers through the employee lifecycle, from recruitment and onboarding, helping with HR advice, following management processes and supporting culture change.

This really is a fantastic opportunity for you to join a central function that is well respected and influential within the Hospice.

The job is for a 12 month Fixed Term contract, 30 hours per week

Main duties of the job

Tosupport the People and Culture team and People Partners in the delivery of a high-quality, professional, proactive and efficient service through the consistent application of Hospice policies, employment legislation and bestpractice.

This role supports Employee Relations case work, recruitment, HR administration,payroll processes, HRIS maintenance, and provides advice and guidance to managers and the workforce. The postholder contributes to People Strategy delivery through project work and ensures effective communication across the organisation.

What canwe offer a successful candidate?

Afriendly, open and warm team to offer support and guidance. We offer generousannual leave entitlement starting at 27 days plus Bank Holidays, 1day birthdayleave, Pension scheme and Occupational Sick Pay on commencement. We encourageand support hybrid and flexible working. We have an active Education teamproviding in-house training and supporting learning opportunities. Free Carparking and subsidised restaurant with a good food selection available daily,breakfast and lunch.

About us

We are a dynamic, forward thinking organisation delivering a full range of specialist palliative care services for individuals & their loved ones with palliative or end of life care needs. We achieved Outstanding in our CQC inspection & have reconfigured our services to meet the changing needs of our local community. We support 5 Clinical Commissioning Groups & have a robust governance structure in place. We provide ward clinical services within a modern, personal & friendly 18-bedded unit, as well as Specialist Community Crisis Support Service, Hospice at Home Service & Specialist Day Therapy Service. We also have the hospice Pepperell Education Centre that has an excellent reputation for delivering high quality education programmes and study days.

All communication regarding your application including invitations to interviews will be sent to the email address you have stated on your application form, if you could also provide a contact telephone number as well.

Saint Francis Hospice is a charity based in theUK. We will require all successful candidates to be able to providedocumentary ID proof of their Right to Work in the UK. We are not aLicensed Sponsor, so are unable to provide sponsorship to support applicantsapplying from outside of the UK.

Please note that we are a charity & not part of an NHS Trust & we are situated in a quiet location in the village of Havering-atte-Bower, outskirts of Romford, therefore please consider our location when applying.

Job responsibilities MAINDUTIES AND RESPONSIBILITIES Recruitment

• End-to-endrecruitment processes, from advertising to onboarding.
• Supportplanning and coordination of shortlisting and interview panels.
• ConductID checks for DBS rechecks and ensure Safer Recruitment compliance.
• Processemployment and reference enquiries accurately and on time.

Adviceand Guidance

• Provideprofessional advice to managers and staff on terms and conditions, policies andprocedures.
• Advisemanagers of people implications of decisions, identifying risks and offeringsolutions.
• Delivertraining to managers and workforce on HRIS and people-related topics.

EmployeeRelations

• Providefirst-line advice to managers and employees on ER matters including conduct,performance and grievances.
• Supportearly identification and management of ER concerns, ensuring consistent andfair application of policy.
• Coachmanagers to navigate people issues confidently, enabling early intervention andeffective conversations.
• Supportformal ER processes including preparing documentation and note-taking.
• Escalatecomplex or high-risk cases to the People & Culture Partner with appropriatedetail.

SicknessAbsence Management

• Provideadvice on the application of the sickness absence policy.
• Coachmanagers on short- and long-term sickness processes including RTW andattendance reviews.
• Reviews sickness trends using HRIS data and highlight risks or actions needed.
• Supportdevelopment of improvement plans and reasonable adjustments.
• Liaisewith Occupational Health and other stakeholders to support safe return to work.

ManagerCoaching & Support

• Actas a trusted point of contact for people-related queries, offering practicaland solution-focused guidance.
• Buildmanager capability through informal coaching and support.
• Deliveror support training sessions on sickness management, documentation andeffective conversations.

HRISReporting and Maintenance

• Providedata and reports for KPIs measuring People & Culture performance.
• Buildand produce ad hoc reports to inform business decisions.

Person Specification Qualifications

• Degree level qualification or equivalent level of demonstrable experience in Human Resources and People functions.
• Evidence of continued professional development.
• An understanding of Equal Opportunities and valuing Diversity.

Experience

• Demonstrable experience of working in people function and recruitment delivering high volume end to end recruitment campaigns and supporting managers to develop and implement plans.
• Experience of undertaking compliance audits on recruitment activity, analysing data and providing assurance reports to ensure best practice and quality governance.
• Experience of using computerised and web based HR information systems, e.g. DBS, NHS Jobs and website maintenance.
• Experience providing first-line ER advice to managers.
• Experience supporting sickness absence management including RTW processes.
• Ability to coach and build manager capability on people practices.

Skills, Abilities, Knowledge

• Comprehensive knowledge and understanding of preemployment checks and UKBA requirements; sufficient to be a point of escalation for resolution of queries and concerns.
• Understanding of key employment legislation applicable to the role.
• Excellent communication skills face to face or in writing complex/sensitive/contentious/confidential information.
• Proficient in the use of Microsoft Office including Word, Excel, Power point and Outlook to competently compose letters, reports, excel spreadsheets/charts, presentations and data input often within tight time frames.
• Ability to prioritise and meet deadlines; sustaining medium and long term priorities.

Other Requirements

• Experience of working with and supporting Volunteers

£34,532 a yearPro-rata, salary for 30 hpw would be £27,625 per annum