Workday Engagement Manager

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact - like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday. You'll be part of a people-first culture that is growing around the world. We're a creative, committed, and diverse group of individuals who succeed as a team. At Kainos your ideas are heard and valued and you'll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As a Workday Engagement Manager in Kainos, you will be responsible for ensuring the successful delivery of Workday solutions for clients by working closely with client business teams and internal sales and delivery teams to define the scope, objectives, and approach of solutions that are fit for purpose and commercially viable.

This is a senior position accountable for the entire delivery lifecycle.

Your key responsibilities include:

• Commercially managing the implementation of global Workday programmes from pre-sales through implementation to hand over to AMS (Application Management Services).
• Acting as the key client interface between functional and technical teams and the client.
• Providing domain experience (HCM, Fins, Payroll or relevant to Workday Capability) to offer functional insight and thought leadership.
• Managing all aspects of project delivery including planning, resourcing, milestone tracking, commercial management, and customer satisfaction.
• Leading and supporting blended teams of colleagues, client, and partner resources to share knowledge and develop an integrated delivery ethic.
• Agreeing on objectives, outputs, milestones, timescales with the client, along with contract and commercial terms.
• Identifying requirements, business processes, application configurations, testing plans, and other artifacts to ensure shared understanding and facilitate knowledge transfer.
• Creating well-structured & accurate deliverables and presenting to client steering groups to secure recommendations and agreement.
• Identifying and actioning opportunities to win business, including negotiating and closing at a senior client level.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Established manager of Workday implementations.
• Full lifecycle project management experience, from opportunity to requirement development, solution design, implementation, data migration, testing, go-live, and support.
• At least two years of Workday experience in a consulting/IT services environment.
• Strong commercial management, influencing, and negotiation skills.
• Excellent customer focus, relationship building, and expectation management skills.
• Strong communication skills, capable of engaging with customers and colleagues, including senior audiences.
• Business writing skills with experience in business cases, requirement documentation, tenders, contracts, and change requests.
• Proven success in identifying and pursuing additional business opportunities.
• Ability to support pre-sales activities, devising and costing solutions.
• Experience managing distributed teams.
• Decisiveness under pressure, balancing client demands and commercial interests.
• Willingness and ability to travel as needed.

Key Behavioural Criteria:

• Engagement & Interpersonal Skills: Build rapport, deliver presentations, facilitate discussions.
• Sales & Business Relationship Skills: Maintain client relationships, contribute to proposals.
• Data Analysis & Problem-Solving Skills: Use data for insights, develop solutions.
• Delivery Management Skills: Plan and deliver work, manage risks, ensure quality.

Join us to write the next chapter of our story.

Embracing our differences

At Kainos, we value diversity, equity, and inclusion, and are committed to building a team as diverse as the world we live in. We welcome all backgrounds and encourage candidates to reach out for accommodations or adjustments during the recruitment process.