Volunteer Coordinator Battle Scars

Volunteer Coordinator

Battle Scars

Location: Hybrid - Remote with occasional meetings in Leeds

Salary: £32,197 p.a.

Hours: 35 hours per week

Contract: Fixed-term, 12 months (with possible extension for two more years)

This role plays a central part in ensuring volunteers feel supported, confident and equipped to deliver high quality peer support. The successful candidate will directly influence volunteer engagement, service consistency and the overall effectiveness of our peer support model.

Key Responsibilities

• Coordinate the induction, onboarding and ongoing development of volunteers
• Deliver training and conduct regular 1:1s with volunteers
• Maintain accurate volunteer records, monitoring information and hours
• Ensure sufficient volunteer cover across services, managing last minute changes when needed
• Support group facilitators to plan and deliver topics within peer support groups
• Gather volunteer feedback and case studies for reports and communications
• Build relationships with external organisations and represent Battle Scars at events
• Provide reception cover and assist with day to day hub operations

Essential Requirements

• Lived or living experience of self harm
• Experience supporting volunteers, including supervision or informal management
• Experience working with adults at risk
• Strong organisational skills and ability to manage a varied workload
• Good communication skills and ability to work with people from diverse backgrounds
• Ability to maintain accurate records and monitoring information
• Compassionate, person centred and able to work in a charged or potentially triggering environment
• Flexible and able to respond to last minute changes
• DBS required (Battle Scars cover cost)