Transition Manager

Senior Transition Manager (Credit)

Permanent c.£70,000

Fully Remote with 50% Travel to Poland

We are looking for an experienced Senior Transition Manager to lead the successful migration of finance processes from multiple international locations into a centralised shared services environment. This is a highly visible role that requires strong leadership, stakeholder management, and project delivery expertise to ensure a smooth transition while maintaining service excellence.

Key Responsibilities

• Manage end-to-end transition projects within Finance Credit operations across multiple European markets.
• Collaborate with client stakeholders, finance teams, and cross-functional workstreams to deliver transition objectives.
• Lead knowledge transfer activities, process mapping, documentation, and training to support operational readiness.
• Proactively identify risks, dependencies, and process inefficiencies, implementing effective mitigation plans.
• Monitor project progress, milestones, and deliverables, providing regular updates to senior stakeholders.
• Support go-live activities and post-transition stabilisation to ensure sustainable operational performance.
• Drive continuous improvement initiatives, promoting standardisation and operational best practice.
• Ensure service quality, compliance requirements, and customer expectations are upheld throughout the transition lifecycle.

Skills & Experience

• Demonstrable experience delivering multiple successful finance transition projects, ideally across finance credit, within complex organisations.
• Strong project management capabilities with the ability to lead initiatives across diverse geographical locations.
• Proven stakeholder management and communication skills, with experience influencing senior business leaders.
• Background in shared services, business process outsourcing (BPO), global business services (GBS), or transformation programmes.
• Fluent English communication skills, both written and verbal. Additional European language skills would be advantageous.
• Ability to work within fast-paced and changing environments, balancing multiple priorities while achieving project objectives.
• Passion for driving process improvement, operational excellence, and long-term business value.

What We're Looking For

The ideal candidate will be a results-driven transition professional with a strong finance operations background and a passion for delivering successful change programmes. You'll be comfortable managing complex projects, engaging stakeholders at all levels, and ensuring a seamless handover into business-as-usual operations.