Trade Counter Supervisor - Belfast

Trade Counter Supervisor - Belfast - Permanent

An excellent opportunity has arisen for a motivated and experienced Trade Counter Supervisor to support the day-to-day running of a busy Belfast branch. The successful candidate will bring strong trade counter experience, excellent customer service skills, and the ability to lead by example in a fast-paced trade environment, supporting branch performance through operational, sales, and team leadership responsibilities.

About the role:

• £Competitive salary
• Monday - Thursday (8.30am - 5pm)
• Friday (8.30am - 4pm)
• Permanent role

What you'll be doing in this role:

• Assist the Branch Manager in the daily operations of the branch.
• Ensure the trade counter operates efficiently and professionally at all times.
• Support stock control, ordering, goods in/out, and inventory accuracy.
• Provide expert advice and service to trade and retail customers.
• Build and maintain strong relationships with local contractors and trade professionals.
• Drive counter sales and upsell where appropriate.
• Supervise and support trade counter and warehouse staff.
• Support achievement of sales and margin targets.

What you'll need for this role:

• Proven experience working on a trade counter (tools, hardware, construction supplies or similar).
• Strong knowledge of hand tools, power tools, fixings, and site consumables.
• Excellent customer service and communication skills.
• Experience supervising or leading a small team.
• Good IT skills (EPOS systems, stock systems, Microsoft Office).
• Ability to work in a fast-paced trade environment.

Riada Resourcing is an equal opportunities employer.