The Stoll Foundation - Support Services Manager (Full-time)

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The Stoll Foundation - Support Services Manager (Full-time)

Permanent contract
Location: Fulham base; onsite across all Stoll Foundation offices.
Job type: Full-time Monday to Friday - 9am to 5pm
Responsible to: Head of Support & Tenant Engagement
Responsible for: Team Leader, Community Support Officers, and Independent Living Services.
Salary: £ 43,152 per year, plus benefits

About Stoll:

The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.

The Role:

• To manage and lead a team to provide a support service to beneficiaries, during a period of significant change as residents are decanted to other sites.
• To promote and encourage independence, keeping veterans at the heart of any services offered.
• To lead the team in delivering and developing support plans, risk assessments and move-on plans.
• To be proactive in tenant engagement, including when beneficiaries may be hard to engage.
• To maintain effective working relationships with external organisations such as Op Courage ( Veterans Mental Health and Well Being Services), the Department for Work and Pensions (DWP), the local authority, and other voluntary and statutory organisations.
• To ensure that service delivery at all sites achieves the relevant service standards, complies with best practice, the law, safeguarding and other funders requirements.

In light of recent events in Afghanistan, please find information and support resources here