Telesales Associate

Telemarketing (evening position, telemarketing activity rate - Evening (40% Gastromer SA - (GE) A company firmly established in Gastromer SA specializing in the distribution of fish and seafood in French-speaking Switzerland. With 45 years of experience, our company relies on professionalism, reliability, and a sense of service to guarantee our clients exceptional quality in the context of strengthening our team. We are looking for an evening telemarketer at 40%.MissionYou will handle the entry and follow-up of customer orders received by email or via the answering machine, thus ensuring the continuity and quality of our service outside business hours. Acting as a true link between customers and the daytime teams, you will work independently while maintaining close contact with them.Responsibilities- Enter orders and manage any anomalies - Handle incoming calls and contact customers if necessary- Promote and sell current offers and promotions- Process certain specific tasks for customers- Manage issues and initiate corrective actions- Rigorously apply internal processes (quality, safety, procedures) - Ensure clear and structured communication to daytime teams - Relay information related to arrivals, promotions, and daily instructions - Actively contribute to the teamwork of colleaguesYour profile- Several years of experience in a similar role in seafood or food products - Autonomous, organized, and reliable - Strong commercial sense and client-focused - Excellent communication and teamwork skills with a sense of responsibility - Proficiency with MS Office tools, especially Excel - Excellent command of French Working conditions- 40% position - gross monthly salary chf - Fixed hours from Monday to Friday: 8:00 PM - 11:30 PM - Activity carried out exclusively in the evening, with total autonomy - 100% telework possible (residency in Switzerland required) - 5 weeks of vacation - 13th month salary This position is particularly suitable for someone looking for a regular job with shifted hours (complementary activity, independent profile, person who enjoys autonomous work). Having a late-night schedule is essential for the long-term (Geneva). We offer you a dynamic, structured, and demanding environment within a company known for its seriousness and commitment to its customers. Please send your complete application (cover letter and CV) via. Only complete applications that fully meet the requirements of the position will be considered. jid8f8263caen jit0311aen jpiy26aen