Technical Product Manager

• Act as product owner for Rightsline and translate current workflows into future-state workflows inside the product
• Support requirements gathering, base configuration, training, workflow development and reporting
• Deliver the product to every business unit, collaborating with global strategy leads, global media services, and business unit engineers, designers, project managers and analysts
• Partner with global architecture and business units to set and enforce system-wide configuration standards
• Translate complex operational needs into streamlined, automated workflows across Rightsline and connected media management tools
• Create and run training sessions for new users
• Serve as the Tier 3 escalation point for complex system issues affecting global operations
• Evaluate new features, manage global rollouts and lead technical validation of updates
• Oversee data-flow integrity between Rightsline and enterprise systems such as ERPs and data warehouses

Requirements

• 4+ years administering a global enterprise SaaS product, including hands-on Rightsline experience
• Background in IP management, legal operations, contract management or media supply chain systems
• Track record managing stakeholders across time zones and business cultures
• Business analysis skills: able to document current processes and map them into a future-state environment
• Experience with REST APIs and webhooks for real-time data exchange across an enterprise stack
• Experience with role-based access control, SSO configuration and security frameworks such as SOC 2
• SQL and Snowflake (or similar) for building cross-departmental dashboards
• Logic-based workflow configuration (conditional rules, date math) to automate processes without custom code
• Exposure to building AI-powered features for internal tools, ideally to streamline legal or editorial workflows
• Strong written and verbal skills
• Self-driven, and sees projects through to completion
• Comfortable supporting a distributed team across global time zones

Core Competencies

Demonstrates expertise in administering global enterprise SaaS products, particularly Rightsline, with a strong focus on workflow development, data integrity, and stakeholder management across diverse business cultures. Proficient in business analysis, automation of processes, and training delivery for enhanced operational efficiency.

Highest-signal resume keywords

• Rightsline Administration
• Business Analysis
• REST APIs
• SQL
• Workflow Configuration

ATS Optimization Keywords Hard Skills

• Rightsline Administration
• Business Analysis
• REST APIs
• SQL
• Logic-Based Workflow Configuration
• Data Flow Integrity
• Role-Based Access Control
• SSO Configuration
• AI-Powered Features Development
• Contract Management

Soft Skills

• Strong Written Skills
• Strong Verbal Skills
• Self-Driven
• Project Completion

Certifications & Qualifications

• SOC 2

Industry Keywords

• IP Management
• Legal Operations
• Media Supply Chain Systems
• Global Operations

Tools & Technologies

• Snowflake
• Enterprise SaaS
• Media Management Tools
• Data Warehouses