Technical Account Manager

Technical Account Manager page is loaded Technical Account Manager Apply remote type Remote locations United Kingdom (Remote) time type Full time posted on Posted Yesterday job requisition id R

Now Hiring: Technical Account Manager - Processed Food Sector Location: East Anglia, postcodes including PE, CB, NR Industry: Processed Food Hygiene & Chemical Solutions Technical Sales

At Diversey - A Solenis Company, we are committed to delivering cutting-edge hygiene, infection prevention, and cleaning solutions that protect and care for people and the planet.

We are looking for a proactive and technically experienced Technical Account Manager to manage key customer accounts in the Processed Food sector. This is a field-based role focused on delivering technical service, maintaining strong client relationships, and optimising performance to meet or exceed revenue and profit targets.

Key Responsibilities

Manage assigned accounts, ensuring service delivery, revenue retention, and profitability.

Provide technical support and hands-on service, including:

o Training customer staff on safe chemical handling

o Supporting hygiene schedule development

o Optimising chemical application systems and processes

Design, negotiate, and manage commercial offers and contracts

Apply a value-based selling approach to build and retain long-term customer relationships

Use CRM tools to maintain territory plans and customer reporting

Support growth through gap analysis, cross-selling, and service optimisation

Identify and develop new business opportunities aligned with objectives

Participate in SMART goal setting and continuous improvement initiatives

What You'll Bring:

Previous experience in a similar technical or commercial role within the Processed Food sector

Ideally a degree in Food Science, Microbiology, Chemistry, or a related discipline

Internal Auditor qualification (BRC or equivalent) preferred

At least 2 years' experience in food manufacturing or processing

Technical knowledge of OPC, CIP systems, chemical applications, and hygiene practices

Strong understanding of value selling and operational optimisation

Why Join Us? This is a key role for someone who enjoys building customer relationships, solving technical challenges, and making a measurable impact in the food production environment. You'll join a company that values expertise, innovation, and long-term partnerships.

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.

We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.

Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Diversey - Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Why work here?

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team.

Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Introduce Yourself

Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis.

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents.

Solenis is a 2023 US Best Managed Company.