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System Project Manager (RWE)
Posted 1 day 4 hours ago by TFS HealthScience
Regulated Activities System Project Manager - RWE department
TFS HealthScience is a leading global, mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and functional service (FSP) solutions.
The Regulated Activities System Project Manager (PM) provides support in the management and improvement of systems supporting the Real World Evidence capability
Responsibilities
•Respond to internal customer inquiries if required escalate to IT team for resolving technical issues.
•Assist customers with troubleshooting to identify possible technical or process issues.
•Provide timely and accurate customer feedback.
•Ensure customer satisfaction by providing excellent customer service.
•Provide input to technical documentation and assist in creation of user guides.
•Translate process business requirements into system requirements.
•Maintenance of service mailbox.
•Maintain reviewer overview.
Requirements
BACHELOR'S DEGREE IN SCIENCE RELATED CAREERS (pharmacy, biology, chemistry, among others).
At least one year of experience working in Pharma company / healthcare consultancy.
Experience with Real-World Evidence is desired.
Experience with Sharepoint, Jira and AWS is a plus.
Experience with GxP IT systems and RWE databases desired.
Good communication and problem solving skills.
Strong analytical mindset to help identify and resolve technical issues.
A Bit More About Us
Our journey began over 27 years ago in Sweden, in the city of Lund. As a full-service, global Contract Research Organization (CRO), we build solution-driven teams working towards a healthier future. Bringing together over 800 professionals, TFS delivers tailored clinical research services in more than 40 countries with flexible clinical development and strategic resourcing solutions across key therapeutic areas including Dermatology, Neuroscience, Oncology, and Ophthalmology.
Our core values of Trust, Quality, Passion, Flexibility, and Sustainability are our guiding light serving as the framework for decision-making at all levels of the organization. They assist us in attracting and retaining valuable talent who share our sentiments, resulting in high employee engagement and satisfaction. By aligning on these fundamental values, we cultivate a unified force, geared towards innovation and excellence. This collective effort propels us towards our shared goal and fosters a culture of mutual respect and collaboration. Together we make a difference.
