System Administrator (Standing Naval Forces)

Location and Duration

Location: Northwood, United Kingdom

Period: 1200 (starting on 30 June 2025)

Deadline for Application: 26 May 2025

Roles and Responsibilities

• Involved in the transfer and setup of deployed CIS installations during operational handovers of Standing Naval Forces (SNF) NATO flagships.
• Provides remote support to Flagships of nations involved in SNF.
• Assists the Core Section Head with daily System Administration (SA) of Hardware (HW) and Software (SW), including managing MS Windows Server, Active Directory Services, DNS, and DHCP servers.
• Supports day-to-day System Administration of VMware Virtualization technology, including installation and troubleshooting of ESX hosts.
• Assists with Storage Area Network (SAN) management, including routine backups as per SLA and SOPs.
• Maintains technical and service documentation related to assigned systems.
• Collaborates closely with other technicians and engineers within the CSU and the wider NCI Agency.

Skills, Knowledge, and Experience Required

Mandatory:

• Practical experience with VMware virtualization technology, including configuration, upgrades, and deployment.
• Experience in configuring iSCSI targets for virtualized environments.
• Proficiency in Microsoft Server Technologies, including Active Directory and Microsoft Exchange.
• Knowledge of the ITIL IT service management framework.
• Experience with Incident and Problem Management processes.
• Ability to produce technical documentation and user guides.
• Effective oral and written communication skills.

Additional Competencies

• Strong problem-solving skills, using rigorous logic to find effective solutions and identify hidden issues.
• Customer-focused approach, prioritizing customer needs and satisfaction, maintaining high standards, and building effective relationships.

Special Requirements

• Practical experience with VMware virtualization, including VCSA configuration, ESX upgrades, and bare-metal deployment.
• Ability to deploy rapidly to resolve issues on mission-critical virtualized systems.