Supermarket Assistant

Overview

As a Supermarket Assistant, you'll help our customers on every visit with Partner-led service and passion for food. Your drive to go the extra mile helps build trust and loyalty to the Waitrose brand. Night premium applies for time worked between 22:00 and 06:00 (£3.75 per hour), including existing Partners on Enhanced Hours Premium arrangements. Applicants must be 18 years or over to apply.

Responsibilities

• Stock replenishment - keep shelves full and ensure products are in the right place for customers.
• Fulfilling online customer orders ready for drivers to deliver to customers' doors.
• Reduce wastage by following product due diligence and applying markdowns to items nearing their sell-by dates.
• Collaborate with the wider shop team to support operations, including checkout support, managing Click & Collect orders, fulfilling on-demand orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Communication skills to work effectively as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role is welcome.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Role details

Pay: £13.00 (£13.25 after 90 days)

Contract Type: Temporary

Hours of Work: 31.25 hours - Wednesday, Thursday, Friday, Saturday and Sunday 17:00-23:45

Job Level: Partnership Level 10

Location: Okehampton (Waitrose & Partners), School Way, Okehampton, Devon, EX20 1WL

About the partnership

We're the largest employee-owned business in the UK and home of John Lewis and Waitrose. As Partners, we share ownership and rewards, with a focus on brilliant retail, innovation, and service. We emphasise kindness, respect, and THRIVE, embracing differences and creating an environment where everyone can be themselves.

Important notes: Some roles are subject to pre-employment vetting (which may include DBS checks). If required, you'll be informed during recruitment and asked to complete vetting promptly. DBS checks may be carried out by a third-party body, and financial probity checks may be required for some roles. Vacancies can close early if there is high applicant volume. We support flexible working and may offer flexible or compressed hours, job sharing, or shorter contracts where possible. Discuss this with the hiring manager during your interview. At the John Lewis Partnership we're not just employees; we're co-owners. This ownership model makes the Partnership a unique place to work.