Shop Manager

Shop Manager About Your New Employer

• Join a well-established company with a strong presence in the region, known for its customer-focused approach and commitment to quality.
• Location: Provincial town, rooted in the community. East Galway
• Work Environment: Collaborative and dynamic, with a focus on customer service and team management.

About Your New Job

As the Shop Manager, you will play a crucial role in ensuring customers are well taken care of and managing a team of 25 sales assistants. This customer-facing role requires someone who loves dealing with the general public, including a lot of agri/locals. You will be responsible for overseeing 7 departments within the shop and ensuring smooth operations.

Key Responsibilities:

1. Customer Service
   • Ensure customers are taken care of and receive excellent service.
   • Handle customer inquiries and complaints effectively.
2. Team Management
   • Manage and support a team of 25 sales assistants.
   • Ensure staff are well looked after and motivated.
3. Operational Management
   • Oversee the daily operations of the shop.
   • Work closely with the inventory manager and on-site sales person.
4. Sales and Inventory
   • Manage sales targets and inventory levels.
   • Deal with faults and issues, ideally from an electronics retail background (e.g., Currys).

Working Hours:

• Monday to Saturday, 9 AM to 6 PM.
• Open 5 Sundays a year (4 hours on Sunday).
• Work Saturdays with a day off in lieu, as Saturday is the busiest day.

What Skills You Need

1. Experience in a customer-facing role, ideally from an electronics retail background.
2. Strong understanding of provincial towns and well-rooted in the region.
3. Excellent leadership and team management skills.
4. Strong collaboration skills to work with inventory manager and on-site sales person.
5. Ability to handle customer inquiries and complaints effectively.

What's on Offer

• Competitive salary
• Pension
• Employee discount
• Phone and parking.
• 40 hours a week.
• 20 days annual leave.

What's Next

Apply now by clicking the "Apply Now" button or call me, Kerry Leghon . If the job isn't quite right but you are looking for something similar, please get in touch. We also have multiple Temp, FTC, and Contract jobs available.