Shop Manager

Shop Manager Location: Guernsey Hours: 35 per week Contract: Permanent Salary: £24,766 per annum based on 35 hours per week

Are you ready to be the face of the British Red Cross in Guernsey? Empower your team to serve the community and turn everyday shopping into something extraordinary.

We're on the lookout for a passionate Shop Manager to head up our lively charity shop in Guernsey, where every day brings a chance to make a difference. If you're a retail pro who thrives on inspiring others and creating a welcoming space for the community, this is your moment to shine. Join us in spreading kindness, one customer at a time. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful. " - Nada, Shop Manager

A day in the life of a Shop Manager at the British Red Cross, Guernsey is anything but ordinary.

What you'll be doing:

• Leading and motivating a dedicated team of staff and volunteers.
• Creating a friendly, inclusive, and inspiring environment for customers.
• Managing shop operations-from visual merchandising to stock management.
• Driving performance to meet financial targets and maximise fundraising.
• Being a proud representative of the British Red Cross, connecting customers to our humanitarian mission.
  

To thrive in this role, you'll need:

• Retail experience at supervisory level, with strong customer service and cash handling skills.
• Leadership skills to inspire and develop your team.
• A commercial mindset and the initiative to meet and exceed targets.
• IT proficiency, including confidence using a PC and retail systems.
• A genuine connection to the British Red Cross mission and the ability to promote our shop as the charity retailer of choice in Guernsey.

Theclosingdatefor your application is 23.59 on 4th September 2025. In return for your dedication and expertise, what will you get?

• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Flexible working:We do our best to accommodate your preferred work style.
• Learning & Development:Wide range of career opportunities + comprehensive learning.
• Discounts:Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Assistance:Access to mental health and wellbeing assistance.
• Team Working:Champion our mission in a collaborative team.
• Cycle2Work:Lease a bicycle through the scheme.
• Season ticket loan:Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Together, we are the world's emergency responders