Shop Assistant

Shop Assistant

Location: Sue Ryder Charity shop, East Side Retail Park, Aberford Rd, East Garforth LS25 2GE

Hours: 22.5 Hours per week over 7 days

Pay: £12.71 per hour plus rewards & benefits

Key Information: Be there when it matters.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support each year to hospices, homes and the community.

As part of the retail team, you'll help inspire communities to provide more care and contribute to generating income that funds essential services.

Responsibilities

As a Shop Assistant, you will:

• Help create a well presented shop where customers receive great service.
• Sort and size stock, and be on hand to assist customers with purchases.
• Move stock, which may involve lifting heavy goods or furniture.

Other responsibilities include:

• Maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels, and stock planning.
• Set high standards of merchandising and housekeeping, ensuring health and safety is a priority.
• Manage effective stock processes to keep the shop merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador, supporting in store campaigns to promote the brand and national fundraising initiatives.

Minimum Essential Criteria

• Customer Service Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience

Desirable Criteria

• High street retail/leisure/hospitality background
• KPI and target experience
• Team Player
• Merchandising/Stock rotation

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Enhanced sick pay
• Electric Vehicle Scheme
• Healthcare Cash plan
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities
• Access to Employee support programme

Our Commitment to Equity, Diversity and Inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we offer the 'Offer an Interview' scheme. We use inclusive recruitment practices, including offering remote interviews where needed. If you require support during the application or interview process, please email .

Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join the team and be there when it matters.