Services Regional Account Manager

Mission

To grow our services offering by expanding our share of wallet within priority customers in a specified region. Working closely with our v1 sales teams to ensure a collaborative plan and strategy on traditional and digital services.

Responsibilities:

1. Engage in a face-to-face regional role with high customer activity and customer-facing time in the field, while also balancing some digital interactions and remote work.
2. Develop expertise in our services offerings, with a focus on our digital solutions and implementing the company's digital services strategy across multiple segments and technologies.
3. Create, manage, and execute a commercial strategy to increase our full services offering across a regional customer portfolio.
4. Promote and grow the installed base services within the target customer base, with a focus on improving install base information in the region.
5. Collaborate with the inside (digital) sales team to optimize regional coverage and identify new opportunities.
6. Maintain existing customers to increase their SE Services wallet, while also targeting new high-potential service customers in the region.
7. Lead multi-site customer engagements across the UK&I when necessary, even outside the main region.
8. Demonstrate digital tools and act as an ambassador for SE software and customer tools, articulating our value proposition in services.
9. Manage an up-to-date sales pipeline in Salesforce, ensuring opportunities are forecasted accurately according to business rules.
10. Drive contractual business growth within the region by expanding existing contracts through multi-technology solutions or increasing critical asset management, and developing new revenue streams, aiming to increase the services contractual (run-rate) business.

Qualifications, Skills, and Knowledge

• Sales experience in solutions or services
• Desirable: Experience in software sales or digital tools selling
• Background in solution selling rather than just product sales