Service Manager

Service Manager (Evenings) - Commercial Cleaning Location: LondonHours: 4:00pm - 1:00am, Monday to FridayContract: PermanentSalary: £30,000 - £40,000 p.a. A high-end, London-based commercial cleaning company is urgently seeking an experienced Service Manager to oversee evening cleaning operations across multiple client sites. This is a field-based role focused on delivering exceptional service, managing teams, and maintaining strong client relationships.Key Responsibilities:

• Managing Site Managers, Supervisors, Team Leaders, and Cleaning Operatives
• Coordinating staffing, rotas, training, and performance management
• Ensuring contract compliance, quality standards, and health & safety adherence
• Acting as the main point of contact for clients and resolve service issues
• Conducting site visits, quality audits, and operational reporting
• Overseeing inventory control, COSHH compliance, and documentation

Requirements:

• Proven service or operations management experience (commercial cleaning/facilities preferred)
• Strong leadership and client-facing skills
• Sound knowledge of health & safety and cleaning standards
• Ability to work in a fast-paced, multi-site environment
• IT literate (Microsoft Office and scheduling systems)
• Spanish language skills highly desirable

If you possess the relevant skills and experience, apply now for immediate screening!Ref: JMM175518Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.