Service Coordinator (Technical Controller)

Carnival UK is a leading name in the UK cruising sector, dedicated to delivering unforgettable holiday happiness to our guests across all our brands. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.

In our continuous journey of growth and innovation within the Maritime & Sustainability Team here at Carnival UK, we are seeking a Service Coordinator (Technical Controller) to bring fresh insights and expertise to our department.

Role Overview

• Act as the main point of contact for all servicing, liaising with service providers to organise and maintain statutory, planned and unplanned maintenance in line with the Asset Management plan.
• Manage end-to-end purchasing processes for services, from initial scope of works through to supplier invoice resolution.
• Coordinate logistics operations for refits, overseeing multiple contractors and shipyard teams to deliver requirements in dry and wet docks.

This role is positioned at CUK09 level within our organisation and is available on a full-time 16 month fixed term basis. We offer hybrid work including up to two days from home.

What You'll Bring

• Strong MS Office and IT skills, with experience of budget management and cost control.
• Proven ability to work in a fast-paced marine technical environment with planned maintenance and purchasing systems.
• Knowledge of logistics operations and vendor management.
• Commercial awareness and organisational skills to deliver timely and cost-effective services.

About You: The Ideal Candidate

• Cruise industry or hotel experience, with exposure to maritime regulations (SOLAS, Class Rules and statutory legislation).
• Project management and logistics experience, ideally with AMOS knowledge.
• Ability to work under pressure, prioritise and deliver to tight deadlines with excellent attention to detail.
• Flexible and proactive, with strong communication skills and the ability to influence at all levels.

Why Join Us?

Working with us means more than just a role in the maritime industry. It's about being part of a team that values well-being and personal growth.

Here's what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in

Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don't miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.