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Senior Technical Support Engineer - SaaS & CRM Specialist
Posted 10 hours 13 minutes ago by Leadout Capital
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Qualified by Salesforce in Dublin is seeking a Senior Technical Support Engineer to own complex product issues and serve as the technical resource for the Success Architect team, acting as a bridge between support and engineering.
You will manage support queues across live chat, email, and video calls, work with engineering to diagnose bugs, and translate customer feedback into actionable product insights while contributing to our documentation and incident response processes.
Leadout Capital
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