Senior Support Worker

Senior Support Worker - Learning DisabilitiesLocation: Chichester Lane, Hampton MagnaContract: Permanent, Full-time (40 hours per week)Salary: £13.91 per hourJoin Heart of England Mencap and help people with learning disabilities live fulfilling, independent lives. We're looking for an experienced, compassionate and resilient Senior Support Worker to support the day-to-day running of our supported living service. About the Role Reporting to the Service Manager, you'll help deliver high-quality, person-centred support while leading and supporting the staff team to ensure the service runs safely and effectively.Key responsibilities:

• Support the day-to-day operation of the service and deputise for the Service Manager when required.
• Lead by example and support colleagues on shift.
• Empower customers to achieve their goals, build independence and participate in community activities.
• Build positive relationships with customers, families and healthcare professionals.
• Ensure compliance with health and social care regulations, policies, audits and record keeping.
• Support staff training, supervision and quality assurance processes.

This role requires flexibility to work a range of shifts. A full UK driving licence is essential.About You You'll ideally have:

• At least two years' experience in the care sector.
• Experience supporting people with learning disabilities.
• Previous experience in a Senior Support Worker, Team Leader, Deputy or supervisory role (desirable).
• Strong communication, leadership and organisational skills.
• A caring, resilient and adaptable approach, with a commitment to delivering outstanding person-centred support.

This role requires flexibility to work a range of shifts, including evenings and weekends.What We Offer

• 25 days annual leave plus bank holidays
• Comprehensive training and development
• Employee Assistance Programme and Mental Health First Aiders
• High street and online retailer discounts
• Refer a Friend scheme
• Long service awards
• Sick pay
• Life assurance
• Staff recognition awards

At Heart of England Mencap, we are committed to creating an inclusive, supportive workplace where everyone is valued and encouraged to grow. Our services are rated Good by the Care Quality Commission (CQC), and we're proud to support both our customers and our colleagues to thrive.If you're looking for a rewarding leadership role where you can make a genuine difference every day, we'd love to hear from you.