Senior Solutions Consultant for Strategic Enablement

A leading customer service innovation firm in Greater London seeks a Principal Solutions Consultant to bridge technology and business strategy. The role involves leading AI-powered customer experience solutions, conducting executive engagements, and coordinating cross-functional teams. Candidates should have extensive experience in SaaS, deep technical fluency, and a proven ability to present complex concepts clearly. This hybrid position requires attendance in the local office for part of the week, balancing remote work flexibility with in-person collaboration.