Senior Resource Manager

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Job Title: Senior Resource Manager

Location: Shoreditch (Hybrid - 3 days per week onsite)

Duration: 12 months contract initially

Rate: £84.9k per annum + paid holidays + pension or £443 per day Inside IR35

The Opportunity:

• We are seeking an experienced professional with deep expertise in resource management, consulting operations and contingent workforce management within a Professional Services environment. As a recognised authority and key contributor, this role within our Resource Management Office (RMO) requires sound judgement, strong commercial acumen and a comprehensive understanding of staffing processes, including industry-aligned skills matching, contractor negotiations, scope development, purchase requisition management and relevant employment law considerations.
• This position collaborates closely with global delivery teams, including nearshore and offshore resources, partners, customer-facing executives and delivery leadership, to achieve revenue targets, optimise labour utilisation and ensure staffing excellence across the portfolio.

What You Will Do:

Resource Brokering

• Optimise project resource assignment based on engagement model, skills alignment, cost, availability and revenue potential, prioritising internal sourcing
• Act as the primary owner for resource requests, assignment confirmations, scheduling and conflict resolution
• Partner closely with managers to understand consultant skill proficiency, industry experience, career objectives and training or cross-training needs
• Proactively identify staffing risks and recommend mitigation strategies
• Maintain accurate resource assignments and schedules within Professional Services automation tools
• Deliver timely reporting and analysis on resource supply and demand, utilisation forecasting, and subcontractor usage - both on a regular and ad hoc basis
• Monitor trends and analyse key resourcing metrics, including under- and over-utilisation, future staffing needs, and potential recruitment requirements
• Track resource utilisation, identify bottlenecks, align with resource plans and manage time-sensitive requests
• Facilitate weekly staffing meetings with delivery management
• Participate in deal assessments and internal deal reviews

Partner Management

• Lead the end-to-end process for identifying, sourcing, and onboarding contingent workers when external resources are required
• Build and maintain strong, multi-level relationships with strategic external partners
• Develop, review, and/or approve partner Statements of Work (SOW)
• Complete purchase order requests and secure approvals within agreed service levels, aligned to delivery start dates
• Request and manage onboarding for partner resources
• Manage cost and revenue forecasting related to partner spend, including weekly burn rate and identifying corrective actions where required
• Maintain an understanding of partner markets, business propositions, capabilities, and market positioning
• Follow corporate partner usage guidelines and identify opportunities to use partners strategically to extend staffing options

Operational Excellence

• Maintain documented processes and records, and manage accurate consultant skills profiles
• Collaborate with delivery managers regarding demand needs and training opportunities
• Align with and contribute to standard processes used by the RMO.

What you need to succeed:

Required Competencies & Qualifications

• 6+ years' experience in professional services resource management required
• Excellent communication skills in English, both written and verbal; proficiency in a second language is desirable
• Strong influencing and negotiation skills with leaders at all levels
• Demonstrated experience with project financials
• Degree-level qualification or equivalent experience preferred

Technical Skills

• Advanced proficiency in Microsoft 365 (Excel, PowerPoint, collaboration tools)
• Demonstrated experience using integrated Customer Relationship Management (CRM) and Professional Services Automation (PSA) platforms

Working Style/Attributes

• Manage competing priorities effectively and adapt to evolving business needs
• Proven ability to operate autonomously with a proactive, self-starting approach
• Conduct all activities in a highly professional manner that instils confidence and consistently adds business value
• Meticulous attention to detail
• Challenge assumptions and support recommendations with data.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.