Senior Product Manager - Payroll

About the role

We are seeking an experienced, highly skilled and motivated Product Manager to drive theevolution of our core pay & HR products, augmenting our current capabilities and drivinggrowth opportunities. This is an exciting opportunity to join the product management team at a time where Zellisgroup is significantly growing and increasing its market share. In this role you will supportproduct leaders and be responsible for the entire product lifecycle from ideation,development, launch and success measurement working closely with other business unitteams, supporting sales & marketing, implementation and customer success. You will be thedriving force behind the delivery of the strategic plans of this product area, enjoying marketcompetitiveness, delighting customers and business success. This role sits within a largerproduct team, as such delivery projects are dictated by legislation and strategic drivers.

In this role your key responsibilities will be:

• Product strategy: Contribute to and execute a data driven product strategy androadmap using defined prioritisation methods backed up by quantitative data,customer and market insight and trends.
• Communication: Be the voice of the customer and your product set to communicatea clear product vision internally and externally to stakeholders of all levels. Keystakeholders would be within Zellis group and customer/prospect stakeholders tosupport commercial teams in driving usage and new business logos.
• Market & competitor research: Continually research and hone feedback fromcustomers, industry peers and analysts to deliver opportunities and solve customerproblems.
• Product development: Collaborate and act as scrum master with products andtechnology delivery teams, including design, engineering, testing to define anddeliver agreed roadmap items using agile methodologies.
• Product launch and consumption: Work with product marketing andcommunication teams to execute go to market activities to drive adoption, sales andgrowth.
• Delivery support: Own the repeatable model process to ensure cross-functionalZellis teams are prepared for new features and products to facilitate seamless launchand support activities.
• Customer Success: Be an integral part of our customer success team to elicitcustomer feedback and insight and drive high levels on NPS for your product area
• Product Monitoring: Monitor success, usage and product performance using insighttools, reviewing customer support tickets and enhancement requests.
• In-life support: Be the go-to subject matter expert on your product set to supportother business functions

Skills & experience

• A strong customer focus and a passion for creating user-centric and value-drivenproducts and services.
• Strong domain knowledge in the payroll & HR industry, with working knowledge ofpay, absence & HR management systems.
• An aptitude for commercial awareness.
• A proven track record of delivering successful initiatives, from ideation to launch andbeyond, using agile methodologies and best practices.
• Good communication and collaboration skills, with the ability to influence and alignstakeholders across different levels and functions. Structured thinking to deliveragainst a defined product strategy to time and budget.
• A creative force yourself, but equally, the ability to facilitate creative dialogs andstimulate others to be creative.
• Smart and restlessly curious to learn new products, technology and businessprocesses.
• Proven ability to drive multi disciplined development teams in a remote, globalenvironment

Critical competencies

• Experience in a technology focussed company.
• Proven track record of achieving results.
• Ability to demonstrate strong analytical thinking & research.
• Can demonstrate strong customer centricity through a deep commitment tounderstanding and addressing customer needs.
• Solid technical skills and comprehension of software development processes with theability to translate the technical solution to customers/consumers and functionalbusiness teams in order to sell, implement and support your product set with ease.
• Organisation and methodical approaches with the ability to self manage workloadand deliverables.

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive:

• A competitive base salary.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.