Senior Product Manager - Marketing & Loyalty

Senior Product Manager - Group Marketing & Loyalty Platforms

We're Kingfisher, a team of over 74,000 passionate people who bring Kingfisher, B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone, we believe a better world starts with better homes, and we work every day to make that a reality.

We are looking for a Senior Product Manager to lead the development, launch and scaling of our Group Marketing & Loyalty Platforms as a shared enterprise capability across the business. This is a strategic role within Group Product & Platform, focused on creating reusable and scalable loyalty services that can be adopted across multiple banners.

Responsibilities

• Defining and evolving the long term strategy for the Group Marketing & Loyalty Platforms.
• Owning and prioritising the product roadmap in line with enterprise objectives.
• Leading the successful launch of the platform's first implementation.
• Driving adoption across Kingfisher banners and establishing the right governance model.
• Championing platform principles such as API first design, modularity and reuse.
• Partnering closely with architecture and engineering to shape product direction.
• Managing relationships with key technology vendors, including roadmap alignment and performance.
• Providing clear updates to senior stakeholders and governance forums.
• Developing onboarding approaches, playbooks and reusable integration models.
• Monitoring platform performance, scalability, risk and cost considerations.
• Line managing Product Owners and helping to strengthen product capability across the teams.
• Supporting senior stakeholders, driving alignment and building strong product practices within the team.

Qualifications

• Significant Product Management experience, with a strong track record operating at enterprise scale.
• Experience building and scaling shared platforms or enterprise capabilities.
• Strong understanding of API led and event driven architecture principles.
• Experience working with third party technology vendors.
• Comfortable operating within structured governance environments.
• Ability to balance strategic thinking with a strong focus on execution and delivery.
• Strong stakeholder management skills, with the ability to influence across complex organisations.
• Experience in loyalty, retail technology, customer platforms or MarTech would be an advantage.

How We Work

We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at off site locations. On average, around 60% of your time will involve in person collaboration.

What We Offer

An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

Diversity & Inclusion

Our customers come from all walks of life - and so do we. We're committed to ensuring all colleagues, future colleagues and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression or sexual orientation.

Interested? Great, apply now and help us to Power the Possible.