Senior National Account Manager (12 mth FTC), Senior Makes Deals

Advert:

Location: Near Henley-on-Thames - you'll be able to work flexibly between home and our lovely Barns (at least 2 days per week).

Direct Reports: None

Contract: 12 month fixed term contract - commencing October 2025

Purpose of role

• Take the lead on a large National account and own this relationship with the support and guidance of the UK Customer Controller.
• Deliver Net Sales and profit for the account you are responsible for through building strong relationships.
• Build strong relationships within our team, influence and challenge us to make the right decisions and help support us landing our ambitious growth plans.
• Gain a real understanding of your customers' strategies & goals and align them to our plans.
• Create imaginative, ambitious and commercially sensible plans for your customers.
• Provide wider support when needed across the Deals (Sales) team to ensure we hit the basics with our customers and internally.

Role activities / responsibilities:

1. Revenue + Profit delivery:
   • Deliver to UK NSV, TI (trade investment), Contribution (profit) and Share targets.
   • Ensure TI is managed effectively, making clear decisions and recommendations on sales and profit ROI improvement.
   • Help launch and ultimately manage our new revenue streams as they come to life (new brands, new categories + NPD).
   • Implement agreed Cost Price Increase in accordance with business requirements as and when needed.
2. JBPs:
   • Build motivating JBPs that excite our consumers and deliver our targets.
   • Identify elements of a JBP that need adjustment to achieve results, tying plans to wider business objectives.
   • Use internal tools to build bottom-up plans at a SKU level, making investment recommendations.
   • Own and track the full financial P&L.
   • Consider how plans impact the wider business.
   • Reflect on the total channel mix of your customers in your JBPs.
   • Ensure plans are delivered on time, allowing internal alignment and retailer timelines.
3. Sales fundamentals:
   • Devise, forecast and achieve distribution targets for NPD.
   • Collaborate with the Category Team for category management and insights.
   • Align plans with promotional strategies but be open to challenge and change.
   • Maintain high forecast accuracy to meet business targets.
   • Complete monthly re-forecasting cycles and prepare for regular planning cycles.
   • Identify risks and opportunities to demand plans.
4. Customer Management:
   • Build and manage contact strategies across various customer functions.
   • Maintain excellent relationships with buyers and contacts.
   • Balance challenging customers with being approachable and responsive.
   • Tailor brand plans for customer delivery, collaborating with marketing and shopper marketing teams.
5. People:
   • Lead, motivate, and develop your team.
   • Manage workload proactively and communicate effectively.
   • Lead by example, knowing your stuff and coaching your team.
6. You:
   • Know your internal and market environment well.
   • Be willing to think differently when needed.
   • Share best practices and live our values.
   • Bring the brand personality to life for team, customers, and consumers.

You will need to:

• Embrace and embody Ella's Kitchen's unique qualities.
• Have solid experience at SNAM or NAM level within FMCG.
• Experience managing a Top-4 Grocery account.
• Experience developing and leading JBPs.
• Excellent commercial and numeracy skills.
• Strong relationship-building skills.
• Effective communication skills.
• Proactive thinking.
• Ability to thrive in an entrepreneurial environment.
• Results-focused mindset with problem-solving persistence.
• Ability to influence cross-functionally.
• Demonstrate our values and be a passionate brand ambassador.

And What You'll Get In Return:

• Comprehensive training and development opportunities.
• Competitive salary.
• A benefits package including private medical, dental, pension, life assurance, holiday entitlement, discounts, and wellbeing events.
• A fantastic working environment at our beautiful Barns in Oxfordshire with flexible working options.

Ella's Background

Ella's Kitchen was founded by Paul Lindley to promote healthy eating among children. We are a values-driven, entrepreneurial company with impressive growth, reaching a £90m turnover with 100 employees. Our products are available across the UK and internationally, known for high-quality ingredients and ethical practices. We are part of the Hain Celestial group, a B'Corps certified company, and have been listed in the Sunday Times Best Companies top 100 for five years.

As we embark on a new growth phase, we are seeking an enthusiastic Senior National Account Manager to work on Tesco. Join a team that meets challenges with enthusiasm and innovation, guided by our core values.