Senior ML Scientist - Build AI for Customer Support

Intercom is seeking an experienced Machine Learning Engineer to join our ML team in Greater London. In this role, you'll identify opportunities for machine learning, develop prototypes, and work closely with product teams to bring innovative solutions to life.

Applicants should possess a strong understanding of machine learning techniques, with a focus on practical application and collaboration across disciplines. We offer a competitive salary, equity in a fast-growing startup, and a variety of benefits to support your well-being.

This role supports hybrid work, requiring a minimum presence in the office three days a week to foster collaboration and team cohesion.