Senior Delivery Manager

• Opportunity to be a part of The MHRA's Digital & Service Design team In Leeds
• Excellent opportunity for career growth and development

About Our Client

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The Digital and Technology Group (D&T) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!

The Delivery function is responsible for providing a Delivery Centre of Excellence to drive an agile approach to technology-based change to deliver minimum viable products (MVP) and continuous improvements and managing all stages of the product development and implementation lifecycle, including business case creation, benefits realisation planning, and management of risks.

Job Description

You will play a critical role in championing, coaching, and embedding Agile and Lean practices within the Agency.

You will lead the delivery of complex innovative digital products and services through management of several multi-disciplinary teams at Programme or Project level.

You will play a key role in ensuring that we develop and maintain a strong Delivery Management capability through coaching, mentoring, and training, and ensuring that the Delivery Managers have stretching and rewarding workloads to support their personal development.

You will be accountable for effective delivery of complex, high-risk products and services. Strong focus on delivering value for customers, along with excellent communication and stakeholder management skills will be essential.

Key Responsibilities:

• Represent and champion the role within the Agency, across government and in industry.
• Build and maintain motivated multi-disciplinary teams, making sure there is an iterative plan to work towards.
• Support professional development and continuous improvement through coaching and mentorship.
• Lead, mentor and inspire Delivery Managers within the team to understand how to achieve the goals of the team, wider Agency, and achieve effective cross-functional delivery.
• Confidently communicate the value of the role to digital and non-digital stakeholders.
• Cultivate effective relationships with a range of external stakeholders, partners, vendors, and business and technical stakeholders across the organisation.

• Understand the importance of user-centric approaches and build those into Supplier Delivery plans.

If you would like to find out more about this fantastic opportunity, please click here for further details.

The Successful Applicant

The successful candidate will demonstrate:

• Significant experience of leading teams with the ability to empower, support and develop staff, enabling them to achieve the highest standards.

• Communicating between technical and non-technical audiences and across organisational, technical and political boundaries, understanding the context.

• Maintain delivery momentum, being able to solve issues and unblock problems.

• SAFe and or Scrum Alliance Scrum Master qualification mandatory.

• You will hold a relevant degree or have equivalent relevant experience for the role.

The selection process:

We use the Civil Service Success Profiles to assess our candidates, find out more here .

• Application, which will include a CV, which should demonstrate how you meet the Experience and Technical Success Profile criteria.

• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

Closing date: 29th August 2025

Shortlisting date: 5th September 2025

Interview date: w/c 15th September 2025

Candidates will be contacted within a week of the sift and the interviews completed to inform them of the outcome.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here .

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks .

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens

• Maintenance roles, particularly those required to work in laboratory settings

• Roles that involve visiting other establishments where vaccination is required

• Roles required to travel overseas where specific vaccination may be required.

What's on Offer

Salary of £55,233 plus 28.97% Pension

Up to an additional £5,000 p/a non-pensionable Skills Allowance

A Flexible, Hybrid Working Arrangement

Continuous Professional Development

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here .

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements.

In accordance with the Civil Service Commissioners' Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Florentina Oyelami, Head of Talent Acquisition.

If you are not satisfied with the response you receive, you can contact the Civil Service Commission.