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Senior Customer Success Leader - SaaS (Hybrid, UK)
Posted 2 days 6 hours ago by Shipmate
Permanent
Full Time
Other
Midlands, United Kingdom
Job Description
Shipmate in Derby city centre is seeking a Software Customer Success Executive to support growth and lead a team of CS Executives and Tech Support.
You will guide customers through onboarding, run product demos, manage accounts, troubleshoot and provide KPI insights, with hybrid working and a base salary of £37,500-£42,500.
This role blends technical know-how with customer service and a pathway to management as the company scales.
Shipmate
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