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Senior Customer Experience Specialist
Posted 5 days 4 hours ago by 8192 Barclays Bank UK PLC
Permanent
Full Time
Other
Suffolk, Lowestoft, United Kingdom, NR321
Job Description
Barclays Bank UK PLC is seeking a customer care analyst to provide exceptional service across chat, email and phone channels, resolving complex customer needs with personalised solutions. You will collaborate with internal teams to align care processes, identify improvements, develop controls to mitigate risk, and present reports on performance to senior stakeholders.
This role is based in the United Kingdom and offers a comprehensive benefits package.
8192 Barclays Bank UK PLC
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