Senior Business Support Assistant (Casual)

Organisation: Leicestershire County Council

Work Location: County Hall, LE3 8RA

Salary: £26,832 - £28,146 per annum (pro rata for part-time) (Pay award pending)

Working Hours: 9am to 5pm

Contract Type: Casual - for 3 months

Closing Date: 7th May 2026

Interview Date(s): W/c 11th May 2026

Are you organised and good with detail? Do you want to make a difference to the children of Leicestershire

We are looking for some temporary support for Leicestershire's Inclusion Service. Your 3-month post would involve processing referrals, updating databases and chasing information that we require about education plans.

An opportunity has arisen for a well-organised and effective individual to join the Children and Family Services Business Support Team as a Senior Business Support Assistant within the Education arena.

About the Role

As a Senior Business Support Assistant, you will join a friendly, motivated team committed to providing excellent customer service. You will provide back-up to colleagues across service areas and assist in handling urgent work on a daily basis.

Main duties and responsibilities

• To be responsible for providing a comprehensive range of business support services both administrative and secretarial functions. Utilising good organisational skills to co-ordinate local and statutory requirements and arrange statutory meetings.
• To create, develop and maintain information systems and processes including Microsoft Office packages to produce reports.
• To support the administration of complex databases ensuring all necessary updating systems are in place, accurate and to ensure effective systems are maintained to allow the supply of information for auditing purposes - allowing the information to be analysed efficiently and effectively across service areas.
• To be able to prioritise your own workload to statutory deadlines and work as part of a team.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must have/be:

• Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Qualifications, Professional/Further Education Qualifications in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Be trained and proficient in all aspects of Microsoft Office including the ability to use spreadsheets and perform basic data analysis.
• Good organisational, verbal and written communication skills.
• Excellent customer care skills and a full understanding of the need to maintain confidentiality.
• To be able to produce accurate work to deadlines.
• To have the ability to establish and maintain working relationships and communicate effectively with staff at all levels.
• To have the ability to prioritise own workload and work under minimum supervision, with a flexible approach.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

Contact

Rachel Simpson - Senior Business Support Officer

Telephone:

Email: