Senior Business Analyst

Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for an experienced Senior Business Analyst to join thriving BA community of practise here at DWP Digital.

We have opportunities on a range of DWP Digital teams, including Analytics, Health and Disability services, Working Age Services, Benefit Supporting Services, Corporate Centre Services and AI Innovation, and Communication, Collaboration and Network Services.

Each of these areas supports critical, large-scale services that impact millions of citizens and colleagues across the UK.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

Click Apply to start an application on Civil Service Jobs.

You'll submit both your employment history and a personal statement. When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Demonstrates significant experience of leading other BAs in the delivery of business analysis activities within complex projects environments.

• Demonstrates experience in undertaking cross-cutting analysis across several feature/product teams to identify improvements.
  
  

You and your role

You will lead business analysis across one of our complex products, working as part of an Agile team to ensure the solutions we design and build meet both user and organisational needs.

There are real people at the end of the decisions we make and the work we do. We need to get it right.

A key part of your role will be managing and communicating with senior technical stakeholders. You're there to make sure we all have a shared and clear understanding of requirements, priorities and acceptance criteria, and that we stay aligned to these throughout delivery.

You will manage and develop a team of Business Analysts, providing line management, coaching and quality assurance. This includes ensuring requirements and acceptance criteria are clear and testable and promoting consistent, high standards of analysis.

You will also identify opportunities to improve business processes, considering wider impacts, risks, issues and benefits. You will advise on appropriate process improvement approaches and analysis techniques and help define the changes needed to deliver any improvements.

You'll also lead workshops, interviews and other investigation activities to understand business problems, business needs and user needs within complex products or services, ensuring analysis supports informed decision-making and effective outcomes.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £68,205.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up
to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• Flexible working including flexible hours and flex-friendly policies

• Time off volunteering and charitable giving

• Bring your authentic self to work with 'I Can Be Me in DWP'

• Discounts and savings on shopping, fun days out and more

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference

• Sports and social activities

• Professional development, coaching, mentoring and career progression opportunities.

And we have an award-winning environment and culture:

• DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards

• Diverse and Inclusive Leadership at Digital Leaders Awards 2024

• Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025

• Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards

Process:

• Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.

• Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.