Senior AI Solutions Engineer (Forward Deployed)

Intercom is looking for a Senior Forward Deployed Engineer to help businesses leverage AI for customer service. This role involves collaborating closely with strategic customers to understand their needs, drive the adoption of our AI agent, and work with our R&D and go-to-market teams. Ideal candidates will have experience in SaaS product development, strong communication skills, and a willingness to travel for customer engagements. Intercom offers a hybrid work environment and competitive benefits.