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Level 2 Helpdesk Engineer - Remote IT Support & Troubleshooting

Posted 7 hours 39 minutes ago by FluidOne

Permanent
Full Time
Other
Yorkshire, Sheffield, United Kingdom, S5 9
Job Description

FluidOne in Sheffield is looking for a Level 2 Helpdesk Technician to provide remote support to clients. This role involves interfacing with end users, managing service requests in line with SLAs, and troubleshooting complex network and software issues.

The ideal candidate will have at least 2 years of relevant experience and strong expertise in Microsoft systems and networking concepts. Benefits after the probation period include health care subsidies and a generous holiday entitlement.

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